Shipping Policy

At NIMAYSHA WOOD PVT. LTD., we are committed to delivering your orders safely and in a timely manner. Please read our Shipping Policy below to understand how orders are processed and delivered.

1. Shipping Locations

We currently offer shipping services across India. We strive to deliver products to both urban and rural locations through our trusted logistics and transport partners.

2. Order Processing Time

All orders are processed within 1–2 business days after successful payment confirmation, excluding Sundays and public holidays.

In case of high order volumes, customized products, or special circumstances, processing times may be extended. Customers will be informed accordingly.

3. Delivery Time

Estimated delivery timelines depend on the delivery location and product type:

  • Metro Cities: 2–4 business days

  • Non-Metro / Semi-Urban Areas: 3–6 business days

  • Remote Locations: 5–8 business days

These timelines are approximate and may vary due to logistics delays, weather conditions, or unforeseen circumstances.

4. Shipping Charges

Shipping charges are calculated based on:

  • Delivery location

  • Product size, weight, and volume

  • Order quantity

The applicable shipping cost will be clearly displayed at checkout before payment confirmation.

5. Tracking Your Order

Once your order has been dispatched, a tracking number or delivery details will be shared via email or SMS. You may use this information to track your shipment in real time, where applicable.

6. Damaged or Missing Items

If your order is received in damaged condition or if any item is missing, please inform us within 48 hours of delivery.

To report such issues, email us at ninayshawoodpvtltd@gmail.com with:

  • Your Order ID

  • Clear images of the damaged product and packaging

  • A brief description of the issue

Our team will review the request and assist you with a resolution.

7. Delayed or Failed Deliveries

While we make every effort to deliver orders on time, NIMAYSHA WOOD PVT. LTD. shall not be responsible for delays caused by:

  • Courier or transport service disruptions

  • Natural calamities or adverse weather conditions

  • Incorrect or incomplete address provided by the customer

  • Unavailability of the recipient at the delivery location

In such cases, we will continue to assist you in resolving the matter as quickly as possible.

8. Contact Information

For any shipping-related queries or assistance, please contact us at:

Email: nimayshawoodpvtltd@gmail.com
Phone: +91 99033 26330, +91 62898 45711